Create and redeem Gift card
This page contains the complete explanation of the Gift card.
Creating a Gift card
- 1
In the menu, click ‘POS’
- 2
Click the ‘Gift card’ button
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A new line will be created. Adjust the value and, if necessary, the Gift card number.
- 4
Then settle the transaction with the desired payment method. The Gift card can then be reopened via the ‘Services’ menu.
- 5
Download and/or print the Gift card from the completion screen to give to the customer.
Tip
- By clicking the 'Duplicate' button, another Gift card with the same value can easily be added as a line item.
- With the 'Exclude from payment' switch, the Gift card can be created without processing a payment.
Creating a Gift card for returns
Do you want to issue a Gift card instead of a refund for a return?
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Follow the same steps as for refunding a store purchase.
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Then create a Gift card for the same amount (as described above).
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Click a payment method to process the refund as €0.00 and create the Gift card.
Redeeming a Gift card
- 1
Add the products or services the customer wishes to purchase.
- 2
Click the ‘Gift card’ button in the list of payment methods.
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A new window will appear. Check that the ‘Store Gift cards’ option is selected.
- 4
Enter or scan the Gift card number and click the ‘Retrieve’ button. (If the number starts with G- and you are entering it manually, only enter the number after G-).
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Enter the (partial) amount the customer wishes to redeem.
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Click the ‘Use’ button
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The remaining amount can now be settled.
Tip
The number and amount are now visible under the ‘Gift card’ button.
The amount is itemised per POS line:
External Gift card (such as VVV)
Do you use PAY.nl? You can also process external Gift cards in the POS.
- 1
Add the products or services the customer wishes to purchase.
- 2
Click the ‘Gift card’ button in the list of payment methods.
- 3
A new window will appear. Check that the ‘External Gift cards’ option is selected.
- 4
Enter or scan the Gift card number.
- 5
Enter the (partial) amount the customer wishes to redeem.
- 6
Click the ‘Use’ button
- 7
The remaining amount can now be settled.
Don't have a PAY integration? Then it's best to use a separate payment method under the ‘More’ button. For example, if VVV Bon is not yet visible here, it can be added via Store settings -> POS -> Payment methods. (By deactivating the ‘Show in POS’ switch in the creation window, the method will only be shown under the ‘More’ button).
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