Email and webmail via PrismaNote

In addition to PrismaNote, you can also use our domain registration and email hosting services. Below you will find the procedure, costs, and settings for your computer.

Costs

These costs are for enabling email hosting and domain registration.

Initiating a request

You can submit the request via: https://help.prismanote.com/portal/nl/newticket

Then select 'Domain and email transfer request' under Template. We will then send more information and the data we need.

Email program settings

• Incoming and outgoing server: web7.hostingcp.eu

• Protocol: IMAP or POP3 (use IMAP if you use multiple devices to read email. Count the webmail as a device as well. Then the mailbox will be the same on every device)

• Ports:

  • Secured (choose SSL or STARTSSL)

    • 993 for incoming mail (IMAP and POP3)

    • 465 for outgoing mail

  • Unsecured (your data is not sent encrypted, only use this option if there is no other way!)

    • 143 for incoming mail (IMAP)

    • 110 for incoming mail (POP3)

    • 25 for outgoing mail (use 587 if you cannot use port 25)

• Outgoing email requires authentication: Yes, use the same details as for incoming email

• Username: your full email address

• Password: The password as provided by PrismaNote

Webmail login

You can always and everywhere read and reply to emails via our webmail. You can find it at https://juweliermail.nl. There you log in with the same details you received from us. The username here is also your full email address.

Change email password

You can change the password of your email address yourself using the steps below via the webmail environment.

1. Login to webmail via juweliermail.nl

2. Click on Settings on the left and then choose 'Password'

3. Enter the current password

4. Choose a new password and enter it twice

5. Click on 'Save'.

We cannot see or retrieve the passwords; they are stored encrypted. If you have forgotten your password, we can reset it for you.