Email templates and house style

Create standard email templates to send messages to customers faster.

Add or adjust logo

1. In the menu, click 'Store settings'

2. Click on the 'General settings' tab

3. Click or scroll to the 'Shop logo' section

4. Click on the 'pen icon' to upload or change the logo.

This logo is used in both the emails and on the normal receipt (You cannot change the logo yourself on the thermal receipt).

The logo should ideally be a maximum of 300 pixels wide.

Email style and templates

- In the menu, click 'Store settings'

- Click on the 'Mail settings' tab

Here you can perform various actions:

Adjust email colors

1. Change the colors to your own corporate identity by clicking on the Accent color.

2. Save the change with the 'Save' button.

Adjust standard email template

1. Click on the pen icon behind the standard template you want to adjust

2. A new screen appears. Click on the text you want to adjust.

3. Finally, click the 'Save' button at the bottom to save the change.

Add your own standard email template

1. Click on the 'Add new' button behind the title 'Standard email templates'.

2. A new screen appears to set up a template.

CC: Enter an email address here where you want to receive a copy by default.

Template by status (optional): Select a status here for which the template is selected by default.

Text box explanation:

By clicking the buttons, you can dynamically retrieve customer data.

Salutation: Salutation

Prefix: Prefix

firstName: First name

lastName: Last name

fullName: Full name

fullAddress: Customer's full address