Email and webmail via PrismaNote

In addition to PrismaNote, you can also use our domain registration and email hosting services. Below you will find the procedure, costs and settings for your computer.

Costs

These costs cover email hosting and domain registration.

Initiating a request

You can submit your request via: https://help.prismanote.com/portal/nl/newticket

Then select 'Request domain and email transfer' under Template. We will then send more information and let you know which details we require.

Email client settings

• Incoming and outgoing server: web7.hostingcp.eu

• Protocol: IMAP or POP3 (use IMAP if you use multiple devices to read your email. Count webmail as a device as well. This ensures the mailbox is the same on every device)

• Ports:

  • Secure (choose SSL or STARTSSL)

    • 993 for incoming mail (IMAP and POP3)

    • 465 for outgoing mail

  • Unsecured (your data will not be sent encrypted, only use this option if there is no other way!)

    • 143 for incoming mail (IMAP)

    • 110 for incoming mail (POP3)

    • 25 for outgoing mail (use 587 if you cannot use port 25)

• Authentication required for outgoing email: Yes, use the same details as for incoming email

• Username: your full email address

• Password: The password as provided by PrismaNote

Webmail login

You can read and reply to email anytime and anywhere via our webmail. You can find it at https://juweliermail.nl. Log in there using the same credentials you received from us. The username here is also your full email address.

Change email password

You can change the password for your email address yourself using the steps below via the webmail environment.

We cannot see or retrieve passwords, as they are stored encrypted. If you have forgotten your password, we can reset it for you.