Connecting cash drawer

5 min read·Updated 18/05/2026

It is possible to open the cash drawer from PrismaNote via a thermal receipt printer.

To do this, you need to follow the following steps:

1. The cash drawer must have an RJ11/12 cable.

1
You need to connect the cable to the appropriate port on the receipt printer.
2
Do you use the Epson TM-T20III (supplied) Epson TM-T20III? Then you can connect the drawer here:

4.Depending on the type of connection, you can now turn on the cash drawer in PrismaNote.

4.1 Do you use a receipt printer via a network cable?

In PrismaNote, go to Store Settings â†' Checkout and adjust this option (right column):
Click on 'Save'.

4.2 Use a voucher printer through a USB cable?

Then in PrismaNote, go to Store Settings â†' Print settings and adjust this option:

The cash drawer is now ready for use.

The drawer will be opened automatically after a customer (partly) paid in cash.

In the checkout, a button is now available to open the drawer manually.

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