Set up Thermal Network Printer
Did you know you can solve more printing problems via support.prismanote.com/printen?
If you have experienced internet problems, the IP address of your thermal network printer may have changed. Below we explain how you can easily solve this yourself.
1 Open EpsonNet Config
2 Find the IP Address
3 Open your Windows settings
- Go to printers and scanners
5 Click on add printer or scanner
6 Click on add manually
7 Add a printer using an IP address or hostname
8 Set the device type to TCP/IP device and enter your IP Address
9 Click next
10 Now you need to choose the driver, select manufacturer Generic and for printers Generic /Text Only
11 Click next
12 Select Use currently installed driver (recommended)
13 Give the printer a name and click next
14 Indicate that you do not want to share the printer
15 Check your settings by printing a test page
16 Was this successful? Then go to PrismaNote
17 Open your shop settings
18 Go to print settings
19 Click on customise printer
20 Select the correct printer
21 Click save
21 Click save under the thermal receipt printer heading
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