# PrismaNote Support

> Support portal for PrismaNote — the all-in-one software for jewellers and retailers. Contains user guides, courses, release notes, and an AI assistant (Linde) that answers questions based on the official manuals.

PrismaNote Support is the public knowledge base for PrismaNote customers. Articles cover the POS (kassa), inventory, purchasing, repairs, customers, printing, and getting started. Content is available in Dutch (source), English, German, French, Spanish, and Italian.

## Pages

- [Home](/): Search articles or ask the AI assistant.
- [AI assistant (Linde)](/support/ai): Ask a question in natural language; answers cite source articles.
- [System status](/status): Live status of PrismaNote, print service, and websites.
- [Release updates](/updates): Recent product changes and improvements.
- [Courses](/cursussen): Step-by-step training courses.
- [POS course](/cursussen/kassasysteem): Learn the PrismaNote POS end-to-end.
- [Inventory course](/cursussen/voorraadbeheer): Learn purchasing and stock management.
- [Schedule a screen-share](/meekijken): Book a screen-share session with support.

## Support categories

- [Getting started](/support/starten-met-prismanote): Logging in and first steps.
- [POS / Cash register](/support/kassa): Daily POS workflow, returns, gift cards, day-close.
- [Customers](/support/klanten): Customer records and history.
- [Purchasing & inventory](/support/inkoop-voorraad): Purchase orders, brands, product groups, own products.
- [Repairs](/support/reparaties): Creating and editing repair jobs.
- [Printing](/support/printen): Printer setup and troubleshooting.

## Optional

- [Sitemap](/sitemap.xml): Full URL index across all languages.