Correcting and recalculating the daily closing

Has a transaction been registered with the wrong payment method and has the till for that day already been closed?

For example, if a transaction was paid with Maestro instead of Mastercard.

How to correct the amounts for payment methods on a historical daily closing:

1. In the menu, click 'Transactions'

2. Click the 'View' button next to the transaction you want to correct.

3. Change the relevant payment method using the steps for changing payment method .

4. Close the transaction and in the menu, click 'Daily Closing Overview'.

5. Click 'View' next to the relevant daily closing.

6. At the bottom, click the 'Recalculate Daily Closing' button and wait until you receive a notification that it was successful.

7. Successful! You can optionally export a new overview at the top of the same page using the 'Download' button.

Do you want to correct the turnover amount? Transactions cannot be deleted. Therefore, choose to refund a transaction .

Correcting the starting amount on the daily closing

Did you enter an incorrect starting amount (amount that should remain in the till) on the previous daily closing?

This is best adjusted on a subsequent daily closing.

1. In the menu, click 'Close Till' if you want to close the till.

2. Enter the correct amount counted in the till in the 'Cash counted' field.

If this is higher or lower than the amount under 'Cash in till', an orange button will appear under 'Cash difference'.

3. Click this orange button.